To our Expats and clients, we are living difficult times with the Covid-19 pandemic, we understand that this may be specially a tough time for expats living in Portugal away from their families and in a Country where you may not have all of the information available. At Global we want to keep an open channel with you and be able to assist you with any information related to dealing with the different aspects of your life while in times of quarantine.
For this, we have opened a communication channel with anyone of our team. The Objective is to clarify information about local registrations and government offices during quarantine, emergency contacts and what to do if assistance is needed, channels to communicate with the different service providers in case of emergencies, etc.
In the next few days we will be sharing with useful information that will help you and yours keep safe, informed and entertained during this time of introspection.
We will start today with
Information about healthcare and emergencies
1. In case of Covid-19 symptoms is always best to call the National Health hotline enabled for the pandemic: SNS 24 and 112 they will do an evaluation of your symptoms and decide whether to continue to follow up on your symptoms while quarantining at home or if send an ambulance. They also have a very useful pre evaluation questionnaire in their website, you can access it by clicking here
2. https://www.knokcare.com/ It’s an app that gives access to doctors in different fields that are available to provide video consults previous appointments. Consults range from 15 to 50 euros however most doctors have decided to wave the fees during Covid-19 and make consults available for free for everyone to try and avoid people going to hospitals . It works for non urgent appointment included appointments for children. To schedule only download the Knok app in your Iphone or Androide and follow the instructions
3. Most Private insurance companies have an app or a phone number where you can call to schedule an appointment either online or at home. Please check with your insurance provider for this information so you can have it at hand in case of emergencies
4. Private hospitals such as CUF and Hopsital da Luz have advised people to only attended the ER if an emergency non Covid-19 related happens, most appointments and analysis have been cancelled. These hospitals are still tending to pregnant women, oncologic patients and any other treatments that cannot be delayed. You can find updated information on current appointments at their websites.
5. Mental health: please make sure you take care of your mental health during these difficult times, quarantining at home while dealing with work pressure and children may take a toll on your well being. If you feel like you or anyone in your family needs assistance there are ways to do it without leaving your house. Websites such as talkspace and Betterhelp provide a variety of consultations in different topics all information available in English.
6. Keeping active: recently the CNBC made a list of the best apps to do online training that varies from Yoga, weightlifting and HITT. Some of these apps have free lessons and some have free 30 day trials.
Please stay tuned for more useful information to come
The Global International Relocation Team